Case Study
Empowering residents to shape their future
The easiest way to empower resident voices: WeSolve journey in Jelgava.
residents actively engaged
approval for suggestions submitted
improved communication
Jelgava
Estonia
Projects Timeline
2022-2023
Key features
Idea collection
Issue reporting
Challenges
Surveys
News
Table of Contents
1
Background
In the charming city of Jelgava, Estonia, the introduction of the WeSolve platform has been a revolutionary step in redefining community feedback mechanisms. This initiative sought to empower residents, providing them with the means to actively contribute to their community’s development and future.
2
Challenge
Traditionally, community feedback processes were hard to implement, leaving residents feeling disconnected from the decision-making that shapes their environment. This often resulted in a community that didn’t fully reflect the needs and desires of its residents.
3
Solution
WeSolve transformed this dynamic by facilitating an open dialogue between residents. The platform enabled the community to voice opinions, concerns, and suggestions through interactive engagement tools such as challenges, polls and surveys.
Victor Gimeo Férnandez
“WeSolve has helped Logroño to know the opinion of its residents and to improve participation in the process of co-creation. All this in an easy-to-use, interactive, and dynamic tool.”
4
Implementation process
The deployment of WeSolve involved a strategic, step-by-step process focusing on inclusivity, real-time reporting, and gamification to enhance community engagement.
1
Engage Residents
WeSolve engaged the community through accessible online platforms, ensuring every voice could be heard.
2
Collect Feedback
Residents provided feedback on various aspects of community life, from services to infrastructure.
3
Analyze Insights
Data from polls and surveys were analyzed to identify common themes and areas for improvement.
4
Action Plans
Based on the collected feedback, actionable plans were developed to address the community’s needs.
5
Feedback Loop
Establish a transparent feedback loop where residents can see the impact of their contributions.
6
Sustainable Initiatives
Launch community-led sustainability initiatives, using WeSolve to brainstorm, vote on green projects.
5
Results
The introduction of WeSolve significantly transformed Jelgava, yielding tangible improvements in community engagement, inclusion, and sustainability.
Strengthened Community
A stronger sense of belonging and ownership emerged among residents.
Enhanced Communication
The platform fostered better communication between residents and community planners.
Informed Decisions
Community development was guided by resident feedback, ensuring relevance and satisfaction.
Future Vision
Residents are now more involved in shaping the future of Jelgava, leading to a more vibrant and cohesive community.
6
Conclusions
WeSolve is not merely a feedback platform; it’s a safe space where resident can create their own community where every voice matters.
In Jelgava, it has demonstrated that when residents are actively involved in their community’s development, the community not only thrives but flourishes.
WeSolve offers a dynamic and innovative approach to building tomorrow’s communities today, making every interaction count towards a shared future.
